VICTORIA Legal Services Commissioner The Legal Services Commissioner was established on 12 December 2005 to assist Victorians in the resolution of complaints about lawyers. The Commissioner is responsible for the receipt, investigation and resolution of any complaints about lawyers, as well as mediation of disputes between lawyers and their clients. Prior to the establishment of the Legal Services Commissioner, there were four different bodies responsible for dealing with complaints against lawyers. The role of the Legal Services Commissioner was created to establish a single gateway for the fair, independent and efficient handling of complaints about lawyers.

Website link

Information which may help you make your complaint:

• the Legal Services Commissioner's info on 'Making a complaint' and an online complaint form here
• the Victorian Bar's information on making a complaint against a barrister here

• the Legal Services Commissioner's information on Complaints about lawyers here
• Legal Services Commissioner's complaint form here
• 
  
  

The Legal Profession Act 2004 requires that complaints about the conduct of Barristers and Solicitors be made to the Legal Services Commission (LSC). The LSC is an independent statutory body that deals with complaints about the conduct of solicitors, barristers and law practice employees.

Complaints must be in writing on the form designed by the LSC for that purpose. The staff of the Legal Services Commission can provide advice.

Level 25, 307 Queen St, Brisbane 4000
PO Box 10310, Brisbane Adelaide Street 4000
Phone - (07) 3406 7737 (Brisbane) and 1300 655 754 (outside Brisbane, cost of a local call)
Fax - (07) 3406 7749

Email link
Website link

Information which may help you with your complaint:

• the LSC's 'How to make a complaint' info here
• the LSC's online complaint form here
• the Legal Profession Act 2004 here (download of 1.65MB)
• Qld Law Society 'If you have concerns' info here
• Qld Law Society info about 'Alternative Dispute Resolution' here
• various documents relating to Barristers (on the website of the Bar Association of Queensland, under 'About the Qld Bar') here

• LPCB's frequently asked questions
• LPCB's complaint process

TASMANIA

To complain about a lawyer in Tasmania, contact the Executive Director
of the Law Society Tasmania in the first instance. If you're not satisfied with the way your complaint is handled, you should contact the Legal Ombudsman.

Information which might help you make your complaint:

• Legal Ombudsman's info on complaints here

(2) Legal Ombudsman

The Legal Ombudsman is a statutory officer whose role is to protect the public interest by:

• monitoring the handling, by the Law Society of Tasmania, of complaints against legal practitioners
• reviewing the manner in which complaints have been investigated
• bringing to the complaints handling process a community perspective

• Law Society's information on complaints here